Markets We Serve

  • OEMs
  • Government Agencies (U.S. Forest Services,
    DoE, Homeland Security, State, Federal, Counties)
  • Retail and Distribution Chains
  • Financial Institutions
  • Small to Large Corporations
  • Waste Management Providers
  • Supply-Chain Services Providers
Industries of SSI's Customers

Governmental Agencies

If you are governmental agencies, you are usually faced with the following major pains and concerns:

Information Security: Government’s IT systems contain highly confidential and sensitive information that involves national and citizen security. Any release of such information will have significant security and legal ramification. Many recyclers claim that they destroy data in the hard drives. But, how can we ensure that the contracted service provider truly destroys confidential information?

SSI Solution
  • Industry Certification is one of the key criteria to measure recycler’s capability for data destruction. SSI is one of the very few recyclers in the industry that have attained the stringent NAID* Certification on Computer Data Sanitization and Destruction. This certification requires comprehensive security systems including chain-of-custody procedures, transportation security, data sanitization procedures as per DoD 5220-22M specification, shredding and physical destruction of hard drives, data destruction verification protocol, employee background check and drug test, facility security, surveillance system, etc.

    NAID randomly selected SSI’s sanitized hard drives for verification at a forensic laboratory. All of the data in SSI’s hard drives was 100% sanitized.

    The Department of Homeland Security utilizes SSI’s services because SSI’s exceptional capability in safeguarding the destruction of all confidential and proprietary information. This is the highest honor that any recycling service provider could have.

    *NAID stands for the National Association for Information Destruction.

  • Chain-of-Custody: Nothing was compromised throughout the entire asset disposition process. SSI has developed a rigorous procedure to secure the asset at every mission-critical step from pickup, in-transit, receiving, processing to final destruction of confidential information. Both of our staff and logistic partners have to go through our Secured Chain-of-Custody Training Program. This stringent program ensures the secured execution of the entire asset disposition process.

Logistics Nightmares: Many of the governmental buildings or warehouses are old buildings without loading docks or with low-ceiling loading docks. In addition, there are no laborers, no packing materials, no pallets/shrink-wrap to pack or move to the loading docks. Furthermore, some of the large Federal agencies have hundreds of small facilities throughout the U.S., including remote areas, i.e., Alaska, Hawaii and Puerto Rico. It is very difficult for many recyclers to manage such logistic complexity.

SSI has effectively helped many Federal and State agencies resolve their tough logistic challenges. No matter what complicated situations you are in, our infamous National Logistics Management Program will take care of them effectively, smoothly and timely.

SSI’s National Logistics Management Program was designed to provide solutions to every possible scenario that you may face. They encompass some unique programs:

White Glove Service Program:

No laborers, no packing materials, no pallets, no loading dock? No problem!

No matter where you are or how big/small your project is, we can send packing specialists to help you pack and remove all the equipment out of your premises in a timely manner. We have also trained these packing specialists to adhere to all the rigorous security protocols under SSI’s Secured Chain-of-Custody Program.

UPS Shipping Program:

If you only have a small amount of equipment for recycling and have packaged it in boxes, you can go to SSI’s dedicated Website to print out UPS shipping labels. This is an easy 1-2-3 process.

National Transportation Program:

No matter where you are, we can transport your equipment to our recycling facilities by Truckload or Less than Truckload (LTL) method. If you do not have loading docks, we will send trucks with a liftgate. We even move equipment with ease via water or air at such remote areas where no land transportation is available.

Box Program:

Want packing cartons? You got it! We will send you a variety of boxes to pack desktops, laptops, monitors, printers, etc.

Report Demands: Government has stringent demands for in-depth reports and certification of destruction. Every asset disposition has to be traceable, accountable and auditable in order to meet the auditing demands by law. Many recyclers just cannot provide the level of detailed reports that government agencies require.

All the governmental agencies that utilize SSI’s integrated recycling services have complimented SSI for its accurate and detailed reports.

One of the key separators of SSI versus industry peers is SSI’s impeccable ability in providing high-level reports to our customers. These in-depth and comprehensive reports empower our customers to make intelligent business decisions. They are also particularly important to governmental agencies and corporations that need to comply with all the detailed auditing requirements demanded by law.

SSI’s robust information system can customize any report format or detail that customers desire. Many customers are amazed at our capability in delivering exceptional processing, settlement and analytical reports once we understand their needs and the reasons behind these needs. As per our customers, this level of passionate pursuit of report excellence is rarely found in the industry.

Manufacturers (OEMs)

The demands and objectives of OEMs are totally different from other non-OEM entities. As an OEM, you are usually facing the following major pains and concerns when identifying the right electronics recycling service provider:

Integrity: The major demands of OEMs are to ensure that all the off-lease, obsolete, defective and off-book equipment is totally demanufactured. Many OEMs are burned by recyclers that secretly resell their equipment or parts. This has caused significant business, legal and environmental problems.

SSI Solution
  • SSI has earned its reputation among the OEM community for high integrity. Most of our OEM customers are leading global electronics manufacturers. It is our goal to protect them from any legal and environmental liabilities. Under SSI’s management, we have instituted rigorous Chain-of Custody procedures to ensure that no equipment will go into the resell market from the entire pickup, in-transit, receiving all the way to the demanufacturing process.
  • SSI will also provide comprehensive reports to our OEM customers detailing the results of each shipment to complete the accountability

Turnkey Management: OEMs want to focus on core competency. You do not want to be bothered by logistics details from coordinating and shipping equipment from your customers’ sites or your own distribution centers (DCs). You want a service partner who is capable of managing turnkey projects nationally or even globally.

SSI Solution
  • SSI has effectively helped many OEMs transport their equipment nationally whether from their customers’ sites or their DCs. We are responsible for coordination communication, negotiating the best logistic costs and ensure that every shipment will be picked up and delivered on time. Our turnkey management program not only has relieved OEMs from spending valuable time on noncore competent tasks, but most importantly, we have also generated significant logistics savings for them.

Best Practice Recycling Management: As an OEM, you are very concerned of the environmental stewardship and sustainability. You cannot afford to have your logo end up in any domestic or foreign landfills. The impact to the company image is just too significant.

SSI Solution
  • SSI is the only recycling service company in the industry that has attained four (4) prestigious certifications. This status reflects SSI’s high quality in the Best Management Practice in the electronics recycling industry. As a result, OEMs who utilize our service are greatly relieved from environmental and legal liabilities:
    • ISO 9001 (Quality Management System),
    • ISO 14001 (Environmental Management System)
    • International Association of Electronics Recyclers (IAER) Certified Electronics Recycler®
    • National Association for Information Destruction (NAID) Electronic Data Sanitization and Destruction
  • SSI provides complete recycling services to many major electronics manufacturers in the consumer electronics, industrial electronics, office equipment, instrumentation electronics and medical electronics industries. We possess exceptional knowledge and skills in identifying the best approach to recycle a wide variety of equipment so optimal material recovery rate can be achieved. SSI is the only company in the recycling industry that has a management staff with a Ph.D. degree in Material Sciences.
  • SSI, due to its’ Best Management Practices established by Jade Lee, was invited in 2007 by the U.S. EPA to become an industry representative to develop the Responsible Recycling (R2) standards for the electronics recycling industry. R2 has strict requirements on Focus Materials (circuit board, CRT glass, battery, lamp and toner) Management, Export Control Management, Downstream Processor Due Diligence, Data Security Management, Environmental Management System, Health, Safety and Security Management, etc. SSI’s leadership in the industry was recognized by the U.S. EPA to establish important benchmarking standards for selection of responsible electronics recyclers. R2 standards were passed in October 2008 and SSI will undergo the certification process in January 2010 when the certification program by the industry association ISRI formally implements the R2 RIOS certification program.

Fortune 500 to Medium-Sized Businesses

All companies have the same concerns and dilemmas when it comes to properly disposing of their company’s retired assets which includes complying with the regulations when disposing of assets especially those that contain data and the proper reporting of the disposal of those assets on the company’s financials.

  • Data Security and Privacy Mandates
    • Gramm-Leach-Bliley Act: Financial Data Security
    • The Fair & Accurate Credit Transactions Act (FACTA) 2005: Rule on Disposal of Sensitive Consumer Report Information
    • The Computer Security Act 1987
    • The Computer Matching and Privacy Protection Act 1988
    • The Electronic Communications Privacy Act
    • HIPAA: Health Insurance Portability and Accountability Act (HIPAA) – Security, Privacy and Transaction Rules
  • Sarbanes-Oxley Act
    • Accurate Disclosure of Financial Information

Noncompliance Could Result in Stiff Penalties

SSI Solution
  • Industry Certification is one of the key criteria to measure recycler’s capability for data destruction. SSI is one of the very few recyclers in the industry that have attained the stringent NAID* Certification on Computer Data Sanitization and Destruction. This certification requires comprehensive security systems including chain-of-custody procedures, transportation security, data sanitization procedures as per DoD 5220-22M specification, shredding and physical destruction of hard drives, data destruction verification protocol, employee background check and drug test, facility security, surveillance system, etc.

    NAID randomly selected SSI’s sanitized hard drives for verification at a forensic laboratory. All of the data in SSI’s hard drives was 100% sanitized.

    The Department of Homeland Security utilizes SSI’s services because of SSI’s exceptional capability in safeguarding the destruction of all confidential and proprietary information. This is the highest honor that any recycling service provider could have.

    * NAID stands for the National Association for Information Destruction

  • Chain-of-Custody: Nothing was compromised throughout the entire asset disposition process. SSI has developed a rigorous procedure to secure the asset at every mission-critical step from pickup, in-transit, receiving, processing to final destruction of confidential information. Both our staff and logistic partners have to go through our Secured Chain-of-Custody Training Program. This stringent program ensures the secured execution of the entire asset disposition process.

Logistics Nightmares: Many of the corporations’ buildings or warehouses are old buildings without loading docks or with low-ceiling loading docks. In addition, there are no laborers, no packing materials, no pallets/shrink-wrap to pack or move to the loading docks. Furthermore, some of the large Federal agencies have hundreds of small facilities throughout the U.S., including remote areas, i.e. Alaska, Hawaii and Puerto Rico. It is very difficult for many recyclers to manage such logistic complexity.

  • SSI has effectively helped many Federal and State agencies resolve their tough logistic challenges. No matter what complicated situations you are in, our infamous National Logistics Management Program will take care of them effectively, smoothly and timely.
  • SSI’s National Logistics Management Program was designed to provide solutions to every possible scenario that you may face. They encompass some unique programs:

White Glove Service Program:

No laborers, no packing materials, no pallets, no loading dock? No problem!

No matter where you are or how big/small your project is, we can send packing specialists to help you pack and remove all the equipment out of your premises in a timely manner. We have also trained these packing specialists to adhere to all the rigorous security protocols under SSI’s Secured Chain-of-Custody Program.

UPS Shipping Program:

If you only have a small amount of equipment for recycling and have packaged it in boxes, you can go to SSI’s dedicated Website to print out UPS shipping labels. This is an easy 1-2-3 process.

National Transportation Program:

No matter where you are, we can transport your equipment to our recycling facilities by Truckload or Less than Truckload (LTL) method. If you do not have loading docks, we will send trucks with a liftgate. We even move equipment with ease via water or air at such remote areas where no land transportation is available.

Box Program:

Want packing cartons? You got it! We will send you a variety of boxes to pack desktops, laptops, monitors, printers, etc.

Report Demands: Most Corporations have stringent demands for in-depth reports and certification of destruction. Every asset disposition has to be traceable, accountable and auditable in order to meet the auditing demands by law. Many recyclers just cannot provide the level of detailed reports that many corporations require.

The corporations that utilize SSI’s integrated recycling services have complimented SSI for its accurate and detailed reports.

One of the key separators of SSI versus industry peers is SSI’s impeccable ability in providing high-level reports to our customers. These in-depth and comprehensive reports empower our customers to make intelligent business decisions. They are also particularly important to corporations that need to comply with all the detailed auditing requirements demanded by law.

SSI’s robust information system can customize any report format or detail that customer’s desire. Many customers are amazed at our capability in delivering exceptional processing, settlement and analytical reports once we understand their needs and the reasons behind these needs. As per our customers, this level of passionate pursuit of report excellence is rarely found in the industry.