Retired Technology Asset Recovery Process

Environmental StewardshipSSI understands the importance of handling Retired Technology Assets from the point they are picked up to the time they arrive at SSI to be destroyed or resold.

Retired Assets that have value need to be properly handled so they can be resold and/or sensitive data needs to be sanitized from the asset prior to destruction or resale. The chain-of-custody process starts at the location where the asset needs to be secure until it arrives at SSI.

Secure Chain-of-Custody Process

There are multiple ways to handle the data that may be still on the hard drives of the equipment being retired to insure that the data does not get into the wrong hands.
1. On-site Data Sanitization and/or Destruction, or
2. Through Secure Chain-of-Custody Process

  • On-site hard drive lockbox supplied with audited chain-of-custody management
  • Special process handling provided by carrier
  • Asset transfer to carrier until arrival at SSI

SSI Policy on the Remarketing Recovered Assets

  • We only remarket tested and refurbished equipment.
  • We have a 30-day warranty policy.
  • We perform data sanitization on all CPUs and servers to be remarketed.
  • We remove all the customer asset tags from the equipment.
  • We remove all licensed operating systems to relieve customers from having legal issues with Microsoft®.
  • We track all the items that we remarket.

Tracking the Material Flow Through the SSI Facility

SSI uses a robust information system to manage inventories. We also use a barcode system to identify incoming shipments and each asset to be remarketed. Our impeccable tracking system enables our staff to perform accurate asset tracking tasks. (Please see below for more detail.)

All of our racks and shelves are bar-coded. All the inventory is assigned a specific location code to allow us to manage the inventory and movement status of either processed materials or remarketable assets. We have dedicated inventory control staff to constantly record and monitor the “inbound and outbound” of each inventoried item and/or pallet from each location.

  • Cycle counts are also performed as per our preset time interval to ensure accuracy recording in our system.
  • Upon receipt of each shipment, all pertinent shipping information (receiving date, Bill of Lading No., carrier, ship-from party, total pallets and per pallet weight) information will be entered into our database.
  • Every gaylord/pallet will have a bar-coded Pallet ID label. This is to track the movement of every incoming shipment.
  • When the pallets move to the asset recovery area, we will apply SSI’s internal tracking label (with bar code) to allow us to track each asset throughout the entire process.
  • For asset recovery services, we provide the following tasks. All critical information is recorded in our database:
    • Inspection
    • System Auditing: This is particularly important for lease return assets. We will perform system audit against original specifications. We will provide detailed audit report and note all the exceptions for customers to quickly settle with their customers.
    • Testing on Equipment and Components
    • Data Erasure (for desktops and laptops)
    • Refurbish and Component/Parts Upgrade
    • Parts Harvest
    • Inventory Management (for both whole equipment and components/parts)
    • Cycle Count on Preset Schedule
    • Prepare Bidding Document
    • Posting Inventory for Buyers’ Review
    • Award Bids
    • Collect Payment
      • Clean and Pack Out
      • Logistics Coordination
      • Preparing Outbound Shipment
      • Generate Settlement Reports to Customers