Critical Issues in Establishing a Viable Supply
Chain/Reverse Logistic Management Program

Jade Lee, MBA
Supply-Chain Services, Inc. (SSI)
Lombard, Illinois USA

Presentation at
IEEE Conference

Abstract

In this paper, we intend to analyze the complex issues that OEMs face in managing their worst nightmare - Reverse Logistics. Viable solutions will be proposed to solve the problems, streamline the operation and ultimately enhance the bottom line. Since our company, Supply-Chain Services (SSI) is a third-party reverse logistic service provider for major corporations from a variety of industries, the numbers used and scenario described are based on our own experience and data. However, a number of published research papers are also used as references and appropriately noted.

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