Published Articles and White Papers

White Paper

Critical Issues in Establishing a Viable Supply
Chain/Reverse Logistic Management Program

Jade Lee, MBA
Supply-Chain Services, Inc. (SSI)
Lombard, Illinois USA

Presentation at
IEEE Conference

Abstract

In this paper, we intend to analyze the complex issues that OEMs face in managing their worst nightmare - Reverse Logistics. Viable solutions will be proposed to solve the problems, streamline the operation and ultimately enhance the bottom line. Since our company, Supply-Chain Services (SSI) is a third-party reverse logistic service provider for major corporations from a variety of industries, the numbers used and scenario described are based on our own experience and data. However, a number of published research papers are also used as references and appropriately noted.

White Paper

Strategies to Optimize Return on Investment (ROI) Through Effective
Reverse Supply Chain Programs

Abstract

According to a study conducted by Dr. Dale Rogers, Professor of Supply Chain Management of University of Nevada, U.S. companies spent over $35 billion a year to handle Reverse Supply Chain problems and issues in 2000.

As indicated by Gartner Group (May, 2001), returns can erode 100% of the profit margin on the Cost of Goods sold if not managed effectively and efficiently.

Supply-Chain Services, Inc. (SSI) manages national and/or regional product return programs for Fortune 1,000 OEMs. We specialize in industries such as telecommunications, consumer electronics and industrial electronics. We have acquired considerable knowledge and experience in structuring a viable Reverse Supply Chain Model that maximizes OEM’s Return on Investment (ROI).

In this paper, we would like to share this model with the industry.

Videocast

Building an ROI for Reverse Logistics through Sustainability Strategies

Abstract

Jade Lee, President of SSI, was invited by the leading Supply Chain Digest to speak on the compelling sustainability issue “How Have the Global Environmental Mandates Changed Business Dynamics and How to Effectively Use it as a Repositioning and Marketing Tool”.

This is a webcast that OEM, Retailers, Wholesalers must listen to understand how to re-brand and re-position their companies through green sustainability stewardship.

Our white papers are available in .pdf format by filling out the following form (all fields are required):

Industry Links

http://www.electronicstakeback.com/legislation/state_legislation.htm
http://www.epa.state.il.us/land/electronic-waste-recycling/